Communications Play a Bigger Role in our Life than we Think

We all communicate at the workplace, in the family or in the society. Our success in three situations depend on how adept we are in communication. Let’s examine four possible combinations of speaking & listening. This will enable us to understand what communication can do to our lives and to our organization. 

Possibility 1.

Effective speaking but poor listening. If this is the leader’s characteristics the results could be as under:
It will increase your focus. You may have generated good followers & good soldiers. But the potential leaders will leave. There will be practically no innovation. Stress level will increase.

Possibility 2.

Effective speaking and active listening. That is the perfect combination for the leader. The focus of the leader and of the organization will remain in the forefront. Things will happen fast. Loyalty of employees will increase. Appreciation of mind and ability to enjoy the work will bring in more breakthroughs, more innovations. People will collaborate with each other and also compete with each other. The best will blossom with the leader’s effective speech and active listening. An atmosphere of sustainable leadership will prevail..

Possibility 3.

Poor speaking but active listening. It will amount to lack of focus. Also, waste of time & money. There will be thrust on management by committees. People might get an impression that anything goes.
Meanwhile active listening will also result in the positives. The employees will become more self-expressed. Application of mind by them will increase. There would be greater innovation.

Possibility 4.

Poor speaking and poor listening. It will be nothing but a slow death of the enterprise. The death of textile mills in Mumbai & Ahmadabad can be attributed to this syndrome. Misunderstanding and conflicts will rule. Opportunities will be missed. There would be high rate of attrition. Isolation will result in fragmentation, and finally extinction.
Just perusing the above possibilities would shake our slumber. Importance of communication will then be fully realized. So, I will deal with both aspects  of communications- good speaking and good listening. This will enable us to leverage the great resource to great extent.

A. Effective Speaking:

How we should go about improving our speaking skills and develop habit of active listening .
First of all it is necessary to have strong content. Content is the king. Effective communications take this into account more than any other aspect of management or even life. Content means domain knowledge. You can’t fool people with shallow thoughts. Much less you can impress them. Lot of hard work goes into acquiring knowledge. The biggest problem is seen when you have worthwhile knowledge but you can’t use into your advantage due to lack of effective speech. Your expression remains impaired. People would barely know that you are a storehouse of useful information.
Then what should you do? Become a good speaker. Practice the art and science of speaking clearly, confidently and convincingly.
How do you speak clearly? You must understand that speech in the result of decision to communicate. First thinking clarifies the idea you want to project to the listener or a group of listeners. Then brain sends a signal to the lungs and some breath is released. Breath strikes the vocal cord to produce sound. But the words are created by the speech organs. So in order to speak clearly, think clearly. Cultivate habit of deep breathing. It enables to have sufficient breath to support strength of your voice. This will also enable you to speak longer sentence without breathing in between. The flow of speech will enable ideas to flow smoothly.

B. Active listening:


Communication does not mean only effective speaking. In fact, it is the beginning point. But even more important is active listening. Active listening will bring about the results that you are looking for. You communicate with someone or a group of listeners with an objective. How can you influence others? By listening to them actively or with your speech. How do you find whether you are a good listener or not? I give below a checklist which is self- expletory.
Checklist:

  1. Don’t think of what you are going to say next when another person is speaking. Just focus on understanding and assimilating what he/she has to say.
  2. You must listen with an open mind. Don’t try to relate with your own experience, similar experience. When someone is relating a story in support of his argument, your tendency to evaluate should be given a pause. Never be judgmental, as they say.
  3. When you are listening, try to recreate mentally what the other person is saying objectively.
  4. Try to see things from the speaker’s point of view. Empathize and be compassionate while listening.
  5. Try to uncover the intent of the speaker. All speakers may not be terse. Their verbosity may require a little extra effort on your part to understand the intent. Make this extra effort.
  6. Think what results you can produce through listening rather than speaking. If you want to influence people, you will be amazed to observe how listening comes in handy and helpful.
  7. Listen a minute longer than it is comfortable. That extra minute will give you extra input. In any case, you are having a dialogue for understanding the other’s point of view.
  8. Last but not the least; you must remember that your words of advice will be seen as unwanted noise. Never give an advice unless asked for. If you are not convinced and the solution demands that you must express your views, do that and say we agree to disagree!

Thanks for reading.


‘Humour & Public Speaking’

Rationale:

Humour has much benefit which is profusely passed on to the practitioners of Humour. Humour promotes efficiency. When we start using humour at work place, our job becomes full of fun. Among other things, it helps to remove stress and improve productivity. How to use humour with discretion is a question mark and a big problem. Our workshop will be very helpful in this context. After clarifying the different aspects of the subject participants are made to practice the use of humour in situations which are simulated.

Objectives:

           Help develop ability to use humour confidently

  • Help raise level of consciousness about humour in communication
  • Development of Modulation
  • Control over nervousness/hesitation etc.
  • Refinement in Communication
  • Fluency in speech; and overall clarity in communication.
  • Poise & Confidence in practice

Course Contents

Voice & Speech Training

  • Building better breath control
  • Enhancement of capacity of voice.
  • Effectively using Modulation of Voice
  • Developing cordiality in voice.

Public Speaking Training

  • 2-Minute & 5-Minute presentations
  • Video Recording & Play Back Sessions
  • Preparing a Presentation using Humour – Developing the Structure
  • Keeping the Presentation on Track – focus on important points
  • Including the right content
  • Connecting with the audience
  • Handling Stage Fright

Understanding Humour and its use in Public Speaking

  • Understand the elements of humorous anecdotes and how to use them in the workplace
  • How to tailor your messaging to a defined target audience
  • How to structure written messages for maximum audience impact, taking into consideration tone, style, point of view
  • How various platforms convey messages differently in a professional setting

Trainer’s Feedback:

  • Personal Feedback on performances
  • Counseling & Guidance on areas of individual improvement

Articulation in Communication

  • Handling Q & As effectively
  • Avoiding verbosity – Sticking to the issue
  • Ensuring an appropriate tone of voice in speech
  • Focus on Speaking Sentences

Who need to attend

  • Teachers, Corporate trainers and Students.
  • Public Speakers in any field
  • Marketers and Sales Executives
  • For N.G.O. professionals
  • Anyone who is interested in Public Speaking

How will you benefit?

Surveys tell us that a person with a good sense of humour is able to cope up with the normal daily stress smilingly. Efficiency of the individual is also improved. Negative emotions like anger, envy blame game are replaced by positive thoughts which encourage you to take positive appropriate action. Following benefits are particularly significant:

  1. Humour helps in Communication:
  2. Humour gets people to listen. “Consistent use of appropriate humour makes people want to read and hear what you say.”
  3. Humour increases the likability of the speaker. “An appropriate use of humour will produce a favorable attitude toward the speaker.”
  4. Humour enhances Relationships:
  5. Humour diffuses conflict. “Humour has long been seen as the great equalizer-a means to identify as a key factor in peace-building and international mediation.
  6. Humour builds trust. “Social benefits of humour include group cohesiveness, reduction of status differentials, and diffusion of conflict, team and trust building among diverse groups.
  7. Humour encourages people to work together. “A growing body of research shows that when you share a laugh with someone, you’re mirroring not only one another’s body language, but also the hormonal and neuronal activity, prompting a mutual investment in each other’s well-being.
  8. Humour  helps problem Solving
  9. Humour boosts overall brainpower. “A dose of humour releases the chemical serotonin in your brain, which improves focus, increase objectivity and improves overall brainpower.
  10. Humour improves decision-making. “Positive moods prompt more flexible decision-making and wider search behavior and greater analytic precision.
  11. Humour breeds better Health
  12. Humour reduces stress. “People with a sense of humour report less stress and anxiety than those with a low sense of humour, despite experiencing the same number of problems at work.”
  13. Humour relaxes muscles. “Humour relaxes muscles, decreases blood pressure and improves our immune system.”
  14. Humour helps Leadership
  15. Humour builds credibility. “Humour users are seen as more credible and as more competent.”

All in all Humour helps in making us happier people!

Social Media gives everyone a Level Playground

Befooling people in the age of social media is losing one’s own credibility. Social media is a platform where an ordinary man can express himself/herself without spending any money or without using any influence. One doesn’t have to depend on anyone in power to use the media. Because, no power is controlling it. Should the owners of any popular site decide to exercise any control or should they try to create some kind of influence on any issue, this is bound to be construed as personal agenda. Personal Agenda is against the spirit of Social media.

Social media is fast growing only because it is free and fair. Regarding freedom, I reiterate that if there were no freedom of expression, Social Media would never have achieved the popularity it has gained in such a short time. Another very important factor in its favour is that it is participative. Anyone can start a discussion, contribute to the existing one; start a group or join one already there. Besides, it is not just confined to exchange of views or ideas. We can share pictures, movies, audio/video files etc. Undoubtedly, Social Media encourages to be social, to be creative and effective. It is a boon in this Brave New World.

Earlier, Television gained its popularity because of the ease of entertainment without the arduous task of going out to the theatre one can watch a programme news or even a movie: all sitting in the comfort of your home. But it took quite some time. Where television swayed the mind of people, lots of program producer emerged. Training institutes for training programme producers also came into being. The channel owners provided the infrastructure and producers created such programmes as would engage the audience. Producers who applied their mind and understood the audience likes and dislikes could make such serials which continued for years. But there is a rub. Some people did find that these serials offer no value and were a ploy to engage them. The TV was termed an idiot for which I consider it is.

But so far as Social Media is concerned, it is also engagement, but it is of a different kind. Here each person becomes a participant if he/she desires to be one. There are always group of people who share their views. There are people who have comments to offer. And as said above, it is not limited to discussions. Sharing of pictures, videos, knowledge on different subjects are both engaging and entertaining. It is for each one of us to make full use of this unique Free Gift.
Thanks for reading.

TagsBenefits of Social MediaGrowth of Social MediaRise of Social MediaSocial MediaSocial Media in India

Retaining English As The Common Language Or Replace It By Hindi? Pros & Cons!

A lot has been said in favour of teaching English from the first standard itself. Many states including Maharashtra have introduced English from the first grade even in government / municipal schools.
Our professional colleges like Engineering, Medical and other higher technical education colleges have English as medium of instruction. In spite of that, often the students are not able to express themselves in English confidently.
The principle of a leading college of Architecture told me recently  “Our students are excellent so far as the subject of architecture is concerned. They have great imagination. They can create excellent architectural designs. But the only problem is that they are not able to express themselves in English.”
In architecture, engineering, medicine or any other discipline of higher education most books available are only in the English language. Besides, the technical terms used in these subjects are also in English.  Therefore the knowledge and the ability to express in English becomes necessary for all students of higher education.

Furthermore, with the coming of more and more FMCG Companies in India, the use of this language is increasing by the day. This has added to the difficulties of the employees, particularly in executive cadre. Those who cannot express themselves in English fluently and clearly are at a great disadvantage.  They are good in domain knowledge and they are adept in performing their duties, yet the inadequacy of English hurts them hard.                                                                                                                                                                                                                                                                        

BENEFITS OF RETAINING ENGLISH AS OUR COMMON LANGUAGE

Keeps Your Brain Sharp

Learning any language keeps your brain active and challenged. In fact, Your brain changes electrical activity and size when learning a new language. No matter what age you start at, there are benefits for learning a new language. When you decide to learn English, you give yourself an extra rigorous workout due to its complicated nature. 

Make More Money

The world may not have a global language, but English is the default option for countless forms of communication across the globe. That’s why one of the benefits of learning English is that it significantly boosts your hiring potential.

One of the Best Languages to Learn For Travel

If you think English can only take you to places like the U.S., U.K., and Canada, we’ve got some great news: There are over 50 English-speaking countries around the world. And that doesn’t count for all over the world. In many cities, particularly in Europe, English is almost an unofficial second language where expats and tourists make up a significant portion of the community. 

Helps You Get Into Great Schools  

Like job applications, one of the best benefits of learning English is the educational opportunities. If you desire access to some of the best schools like Harvard, Stanford, Oxford, Cambridge or MIT, then knowing English provides you an incredible edge. It’s expected that around 2 billion people around the world will learn English over the next decade.

Enjoy Classic Literature and Films in Native Language

Over the past few centuries, many of the world’s classic works of film and literature were created in English. While you can gain access to translated copies, something always tends to feel “off” about the final product. The same can be said for classic works translated into English. These sorts of botched translations make it difficult to appreciate some of the great works of English-speaking artists from Shakespeare to Stephen King. From Hitchcock to Scorsese, to truly feel a great work of film or literature it’s best to experience it in its native language.

Immigration Benefits

If you don’t Speak English, it could cause you to have a significant disadvantage. In the United States, to become a citizen,You must pass an English test. However, it isn’t just getting into the country where English is beneficial.

So what is the solution? Should most of the work be done in Hindi which is our Rashtra Bhasha? Should all higher education books be translated into Hindi? Or should English training be imparted to one and all as our National Mission. Commercial organizations in this case can organize English speaking training as a part of their efficiency promotional effort.

SUGGESTED SOLUTION

There should be 3 language formula for a vast country with so many language like ours. Mother tongue or the language of the state should be compulsory. Likewise, English should also be taught  form grade One . The student should be asked to choose one more Language which could be any other Indian language ( From the list of Indian languages) Which could also be Hindi. It is likely that most people would choose Hindi there should be no imposition of Hindi . Rather it can be promoted as all languages of the country should be promotes

Pursuit of Happiness

Happiness is your own individual decision
Total freedom to your pursuit of Happiness
Age no bar for Pursuit of Happiness

Everyone in his/her life pursues various objectives and goals with the ultimate objective of achieving happiness. ‘Pursuit of the happiness’, these words initial used by US president Jeffereson Devis. Subsequently they were made popular by Martin Luther king in his famous speech ‘I have a dream’. No doubt, everyone has a right to pursue happiness in whichever way the person likes. However, very often we are so much involved in daily routine that we are carried away by the string of events. In the process, we lose focus on what we are trying to achieve. It will be a good exercise for each one of us to reflect on  these words and work out and define what is how you plan to pursue your happiness.
Firstly, we must understand that happiness is not just momentary pleasures of life. I do not say that pleasures of life should not be there. But that these should be only a part of our larger plan, which should addresses some or all of the related features of happiness. The following aspects are of immense importance in an individual’s life.
Your attitude to life. One must have a positive attitude. Life is full of ups and downs. There could be challenges, successes and failures. Positive attitude means just to accept these as a part of life. You become a witness or an observer of what is going.  At the same time, use your discretion to take decisions. It’s only then that we understand that we can remain composed and maintain our poise in turbulent times. In fact, it is necessary to maintain our poise even in the happiest time. None of the two situations last forever. Like every night is followed by the day. Every day is followed by night. But in life it may not be in the same order and the duration may also vastly differ.

Importance of your Goals: In order that you pursue happiness, you must define your goals: in all of the following aspects.

  1. Health goals. Good mental and physical health is extremely important if you want to lead a happy life. Doing what is necessary to keep good health is everyone’s duty. Regular exercise, following proper food routine and maintaining positive attitude can ensure that you are moving towards your health goals from day to day. Yet, it is a continuous process to pursue throughout the life.
  2. Career/ financial goals. If you are successful in your career it expected that you will also do your financial and remain comfortable but you have to find tune of your objectives and follow the plan as devised.
  3. Your family is undoubtedly equally important and should feature in your pursuit of happiness, according to our own Indian tradition. The importance of finance and family are critical in your pursuit.
  4. Then comes to your social goals. What do want to contribute to the society and what you actually do, determines how successful you are in following social goals. Here again,  you need to define and then follow your plan of action. The amount of success you achieve in your social goals will add up in your happiness. It will also determine how the society perceives and respects you. In other words, it means your reputation is reflected by what and how you contribute to the society.
  5. For leading a fuller, complete life you must pursue some hobbies. At least one. It could be music. It could be painting .It could be some sport. It could also be travelling, writing etc. But the important thing is that you have atlaest one hobby on which you able to spend some time. It must not only for name sake.
  6. Last but not the least your spiritual goals are also important. We all know that no one has to stay here forever. Sooner or later we must depart. We don’t know where. This uncertainty needs your spiritual pursuit. Whichever religion you may follow, you must define your spiritual goals. These will eventually define how you are remembered after your departure.

 
Thank you for your reading.

BEAUTY IS IN THE EYE OF THE BEHOLDER:

Everyone loves to enjoy beauty. The beauty of nature is captivating. but, what is beauty when it comes to human beings? Beauty is not something that comes from physical appearance. Physical attractiveness are deception; what matters really is the nature of a person. It is  true that beautiful or handsome people are more appealing. But we can have a reliable relationship and long lasting trust only on the personalities of people. Physical appearance of a person might fade as years pass on; but their characters do not. So, we should nit judge anyone or anything by the appearance. It is a great wisdom to realize that “Beauty Is In the Eye of The Beholder”

If we all are familiar about the proverb “All that Glitters is Not Gold”, then we would be aware that we cannot believe someone by their appearance. When we are in the light of wisdom outer beauty of a person will not drive us.  What makes a person attractive is the inner beauty.

People with inner beauty are those that love to make peace with everyone, take care of fellow beings and try to follow the path of justice.

How many of us remember the significance of physical beauty when we talk about King Maker Kamarajar? (Late Chief Minister Tamil Nadu).


Do we think physical appearance is important even after we hold Sports personalities like Sachin Tendulkar, Mary Kom, Maria Sharapova and many others as our role models? We do not see the appearance of these people to keep them high as our inspiration. Their talents and achievements are incomparable and that is what has made them world famous. If we think they have become famous by their beauty then it is our foolishness



The legends who have lived and made us realize the importances of inner beauty are: Nelson Mandela, Mahatma Gandhi and Mother Teresa. Nelson Mandela is a great man known for his sacrifice Mandela was willing to sacrifice in order bring equality and get equal rights for the Blacks in South Africa. He is definitely a legend with inner beauty. Mahatma Gandhi, who fought till death for Free India is a man of inner beauty. If we learn the sacrifice Mother Teresa made in her life to serve the poor, we will agree that Beauty lies inside not outside.

Only when we know what real beauty is, we will understand what we see in the outside is just a projection. What matters is the character inside. Like how we see a jack-fruit as a hard and rough fruits outside, but a sweet and yummy piece of delight inside, it is true that “Beauty Lies in the Eye of The Beholder”.

Contributed by Pravin More, a student of our Public Speaking Course.

6 Language Techniques to Make Your Speech Excel

Public speaking has become extremely important today. While the content is the king, speaker has to be choosy about the language. We find that language used by some of the speakers is so compelling that listeners are highly influenced. I am detailing below 6 language techniques which make the speech highly effective:

1. Using clear spoken language: Spoken language is not the same as written language. Its sentences have to be short. The long sentences may work well if properly punctuated in the written essay but in speech short (or of medium length) sentences are better. Besides to make you speech interesting, vary the length of your spoken sentences.  Further, concrete words should be used rather than the abstract ones. Verbosity needs to be avoided, totally. Above all, greater use of restatement is recommended. But the same should not be repetition the words which you have already used.
2. Concrete language: The language when the listener can create images in his mind. e. g. we say “the legs of speaker were shaking and repetitively he was wiping perspiration on his face.” The above statement is far more effective than saying that the speaker was extremely nervous and did not know how to proceed with a speech.

3. Specific words: It’s better to use specific words rather than generic. e. g. when we say a president of a company it is specific but if we just say manager though president is also a manager, but it is not specific. Manager is more specific than saying an administrator. Indeed, the manager is also an administrator.
4. Figures of speech: Use of any figure of speech makes the speech very interesting. There are number of elements which when used with discretion dramatically improves the quality of the speech. Figures of speech are:
i) Metaphor: metaphor is application of a name or description to something to which it is not literary related. For example, one may say, “life a camera. Just focus on what is important and capture the good times. Develop from the negative and if things don’t work take another shot.” Another example would be- so often we become so focused on the finish line that we fail to enjoy the journey. Such metaphors used appropriately are highly appreciated.

ii) Hyperbole: when we exaggerate anything for emphasis that would be known as hyperbole. The following are the examples of hyperbole in views.

  •  An obvious and purposeful statement of exaggeration used for emphasis, dramatic effect, and to make a clear poem.
  • How do I love thee? Let me count the ways.
  • “We cannot solve our problems with the same thinking we used when we created them.”

iii) Personification: The attribution of human character to animals/inanimate objects or abstract notions is known as personification. Examples:

  • Time leaps forward
  • The starts winked at me
  • The Sun smiled on the city as a new day began.
  • The piercing look almost broke the glass

5. Art of restatement: The restatement is an extremely effective way of putting across your point. However, it is important that you should not use the same words or the same sentence again and again. Use language which expresses the same idea but in different words. Imagination and application of mind will do the trick.
6. Creating emphasis: The speaker may use contras. Rhetorical questions can be asked to create a dramatic effect on the listeners. Contras are when you talk of totally opposite things together. Likewise rhetorical questions are such, which leave the audience aghast.

One of the most popular speeches of 20th century is ‘I have a dream’ by Martin Luther King. In this speech, he uses all types of figures of speech. In fact only their adept use has made the speech so popular, and so effective.  

Is a Leader born or Leaders make themselves?

There has been always a debate whether the leader is born or they make themselves. There are many instances where a person born in a rich family or that of a leader but they failed miserably. It’s not that they cannot become leaders. But their birth does not guarantee that they will be leaders. There are no qualities which can be attributed towards the birth of the leader. On one side there are many examples where in spite of the advantage at birth people have not made any mark in their lives while on the other people born poor and deprived of all resources have made it big. While some can be held responsible for misusing all the opportunities the other create opportunities and leave a rich legacy.


An individual grows under influences. The influence of his/her parents is very important, and then teachers are important. They are also influenced by the friends, neighbors and the all they interact with. But no such influence is so dominant which can churn out a leader.
Leadership is acquired by choice. One becomes a leader when he/she is prepared to pay the price for leadership. Leadership does not come cheap. It requires your determination, your discipline, willingness to undertake hard work and more importantly consistency. It’s a strong desire and consistent effort to excel in any human ability which can create a leader.
There are many reasons why a leader must be consistent in his/her conduct, approach to life and belief and vision. Firstly the followers would feel secure under the guardianship only of a predictable consistent person. Secondly if the leader is not discipline he cannot control his behavior, attitude and even emotions. All these are responsible for the interpersonal skills of the leader. They may spoil the relationship by simple unpredictable mistakes. Besides, inconsistency wastes time of the leader as well as the follower. Above all if the leader is not consistent how can one expect the followers will be consistent. Indeed, nothing worthwhile can be achieved without consistency.
Now let’s look at the lives of some self-made leaders.
1. Andrew Carnegie the founder of Carnegie steel was born to poor parents in Scotland. Due to financial difficulties the family migrated to US. When he was 13 he was changing schools of threat in a Cotton mail- 12 hours a day. Going through various difficult jobs he finally became the owner of Carnegie Steel Corporation which was the largest in the world at that time.


2. Dhirubhai Ambani is another very well-known story. Initially it is said that he was doing small jobs in his village. He would also set up Bhajia stalls at village fairs. However his grit and strong desire to create something worthwhile enabled him to become the owner of one of the richest family in the world.

3. Walt Disney was a cartoonist. Often he was without job. Many a times he could not afford to buy a meal. Then he started animating his own cartoons. Our childhood without Walt Disney’s cartoon would have been dull. Today the entire world recognizes Disney for his contribution to society for entertaining children’s and adults both.


4. Mr. Soichor Honda the owner of Honda Company, In Japan is another example to support the statement that leaders are made and not born. When he grew up he wanted to work in a two wheeler factory but he could not get a job. He had undergone extremely hard times but his courage to face difficulties and his audacity to stick to his mission, enabled him to create Honda. We all know Honda today not only for the Motor Bikes but also for hot selling cars.

Thanks for reading.

Positive Attitude & Six Aspects of Personality, Never to be Ignored!

Hi,
Today I’ll talk to you about 6 critical aspects of one’s personality. There should never be ignored. This can happen only with a positive attitude. One has to keep on updating knowledge on personality aspects in this fast changing world. Which are the six characteristics that define a successful person?
1. The first one represents the physical aspects. How do you look? How you carry yourself and the clothes that you wear. These are important. Your posture, the body language and your smile are even more important. Practice and rehearse your smile for different situations. This may appear silly. But it is not.



2. After physical aspects, you must develop a positive attitude. Overcome all negative assumptions. First you have to identify these negative assumptions and then throw this art. An open mind without preconceived notions, alone can breed a positive attitude.


3. Third point to be emphasized is about your communications- both verbal & written. Regarding verbal, you must ensure that you sport a reasonable cordiality at all times. A smile on your face and a desire to be cordial will do the trick. Your voice quality and modulation while speaking are also very important for the efficacy of your communications.


4. Fourth notable characteristic of personality is competence in interpersonal skills. It’s necessary to be adept in interpersonal skills. Today, more than ever before. On can achieve progress only with the help and co-operation of others. That makes if necessary that we build good relations with all concerned. It so one must develop the required capacity to build good relations.

5. Fifth distinctive feature of a successful personality is time management. Little can be achieved by anyone if his/her time is out managed productively. Only when you are and time wise you achieve something significant. Otherwise you are left behind. Growth and progress are no longer linear. They are exponential. So it’s imperative to make the best use of limited time available to us.

6. Finally & the sixth distinctive quality of personality is about your goals, focus & perspective. Success can be achieved only by consistently making efforts toward realization of your goals. This can happen with your focus on what is required to be done. Perspective must not be allowed to be prejudiced. Any  circumstances or situations should not impact your desire & ability to pursue your goals.

Thanks for reading.

Dealing with difficult people.

Each person is an individual. The way they are, think, act or react are also different. So they are bound to be. Often times we perceive certain people as difficult even though they may not be if we try to understand them closely. In any case there are indeed some difficult people. We have to deal with them, nevertheless. We cannot avoid them in society, family and/or work place.

It is necessary to form a strategy of dealing with difficult people who are important to us. The critical steps are

  1. To specify what we want to achieve.
  2. Which means could be best to achieve the objective.
  3. To understand them (difficult people) dispassionately
  4. To try to get in to their shoes to evaluate the situation from their perspective
  5. What they perceive about you and what could be their objective in your relationship.

Once you have reviewed the above, the next logical step is to reassess the situation. And review your actions. Take time to do it. In meetings, listen to them closely. Make them realize that you are assimilating their concern not because you have to but also because you like to. This will change the way difficult people look at you and your disposition. Your task becomes easier.

Further, during the meeting ask most relevant questions and briefly. It’s necessary to control your modulation during these conversations. You need to make your interaction informal, interesting and earnest. Listen to their response to your questions intently. Assess their response and think through your own response. And then be prepared to meet them again.

Difficult people are not so difficult, after all.
Thanks for reading