• Personality development

    4 Secret rules to deal with Difficult People

    Rule One: Just think of driving a car. You have to use controls to drive you straight when you are driving. Mainly, you use steering wheel, accelerator & breaks. There are other facilities like horn, signals, rear view mirror etc. When you are dealing with difficult people, you have to follow 3 critical steps. These are: i) stay calm ii) find help and iii) debrief. In heavy traffic you tend to lose your cool. Likewise, with a difficult person you have a tendency to become impatient. Dont do that. Stay calm. You may try to find help. Someone who you think can guide you or act as a mediator to…