In business we have to be particular of what we say and how we say this is true for verbal, but it his is also true for written communication. We when we talk of verbal communication, we should know how to use language effectively and appropriately. Besides whatever we say should come from the heart. The communication should be convincing and honest. Your speech has to be articulate and each word has to be very clear and you should bring about voice modulation in your speech.
Voice modulation is your ability to bring in variance in pace, pause, pitch, emphasis on your keyword and the tone. Written language has to be concise and should clearly express what we want to say. In business communication, there is no room for verbosity. In fact that would be wasting your words, and therefore your energy and time.
Following aspects of business communication have to always be kept in view.
- Decide what actually you want to achieve. Then select your words and create sentences which you think will achieve your objectives.
- You must decide whether a formal presentation is the best way to achieve this objective. If you have to achieve this objective. If you have to talk before two or more your seniors, then the formal presentation is recommended. It may not be with a power-point presentation , but without the power-point presentation the verbal presentation that you make has to follow a certain in order that it is very effective.
Whenever you are reporting on certain needs or problems that you are likely to face, that must be well thought reporting That is true for both verbal presentation or the written report.
Whenever it is a formal presentation, it is necessary to script it and to rehearse it. This will enable you to talk in front of your seniors, peers and other stakeholders. If the audience that you expect is more than ten, it is necessary to rehearse beforehand.
