Month: June 2019

You must understand your body Language:
It’s necessary to understand the meaning of body language so that you realise not only it’s Importance but also appreciate the problems that can face in case of any shabby use of the body language. Body language is the non-verbal communication between two persons or between a person and his or her audience. The ability to understand body language ensures that you make the right impression.

It’s necessary to understand the meaning of body language so that you realise not only it’s Importance but also appreciate the problems that can face in case of any shabby use of the body language. Body language is the non-verbal communication between two persons or between a person and his or her audience. The ability to understand body language ensures that you make the right impression.

1. You must know that eye contact is critical whenever you are talking to
   someone. How much or how little you have to maintain eye contact is something that
   you must know. But there is no hard and fast rule. Generally speaking 60 to 70% of the
   time you meet your eye with that of the Listener is termed as a positive eye contact. Any
   eye contact less than that will show that you are not interested in your meeting with the
   other person. At the same time anything more than that will make you very aggressive
   and companion may feel uncomfortable or even threatened. So never cross the borders.
2. Your posture is indicative of your confidence, amiability and
   cordiality. Elegance in posture is a must not only at important places but at any place.
   You follow this practice day in and day out. Then it becomes a habit and you always make a nice impression on others. At the same time you also feel your own importance. Self esteem which is so very important that one’s life depends to a good extent on the positive that you maintain throughout the day. What are the blunders to be avoided? Never slouch. Never have drooping shoulders downwards. This shows your lack of enthusiasm and you disregard to life in general. Eradicate such a habit in case you have with whatever it takes.
3. If you do not maintain the correct position of your head that is another big blunder. You need to maintain your head position straight horizontally as well as vertically. In case you have any habit of keeping your head tilted of grouping please ensure that this habit is removed from your personality. When you want to show that you are listening to someone attentively you can show only tilt your head slightly towards him or her but otherwise you must maintain your elegant position of your head.
4. People do not know what to do with their arms. Crossing your arms in front of your body is a negative position. It shows that you are very close person. It shows that you are lacking interest with the person or persons whose company you are faced. Keeping your arms behind your back is equally bad. Gives and impression that you do not care for the people who are with you. You have to keep arms on both sides of
   your body. During conversation allow them to move whichever where do they choose to move as they know how to be explicit with what you are speaking.
5. Your legs all the farthest away from your brain. Therefore it’s very difficult to control them. You might have observed many people oscillating side to side or two and fro while speaking. This is not only distracting also confusing to the listeners. Also shows your total lack of confidence. A self conscious person cannot stand still while talking to others. What you keep in mind is that you must not keep on having some kind of in voluntary movement. You lose an opportunity to make a good impact on the other if you do not confidently stand and make your body movements emphasise what you want to say. There is the best way to get your body movement right is yourself when you
   are in the company of others. It doesn’t matter whether sitting or standing. The important thing is that all your movement should only emphasise the proposition you are making at that particular time or what you are saying.
6. Body Angle is another aspect of your body that you must be particular that you must keep in mind that you must control as per what effect you want to give. We angle away from others you don’t like. Do this small feature of our body movement is not observed. But the impact that it creates in the situation should not go unnoticed this would be a blunder to angle away while talking when we are actually trying to appreciate someone, when we are actually trying to build relations. Of course there are situations where we cannot control over body language so far is body and body angle is concerned.
7. Gestures are so many that it is difficult to identify and talk about each of them. It is enough to understand that we cannot use excessive too much in company which is rather serious discussing important issues which require contemplation. The same times we should not restrict our hands from any moment when we want to be open friendly and cordial. And movement is particularly important when you are shaking hands with somebody. Position of your hands give indication of your
   relationship with the person with whom you are shaking hands. The best way to create a good impression is shake cans keeping in vertical position. This insures and exhibits equality which is the best way to go about.
8. Physical distance from the person you’re talking to is equally important when we talk of body language. If you’re too close look very pushy or aggressive.If you are too far it will indicate that two lakh interest in what is going on. If you’re totally I’m aware of this aspect of your body language it is a blunder that you need to avoid. Next time when you are meeting people in a get together or in a party you should
   observe distance at which other people are standing and what of the impact of such distances. If anyone is moving away when you are trying to go close to a person you should understand the signal that you are moving in a zone which is uncomfortable.Everyone yes your personal space which we need to respect. If we do not do so it is yet
   another blunder of body language which we must avoid.
9. Next we talk about ears. They play an important role in communication. However not many people can move their years if a tall if at all. But one thing is very clear that we are in doubt with two years And only one mouth. So therefore we should use bees in the same order it means that listen twice as much as you speak. Nevertheless it is Indus interesting to observe how people sometimes put their hands close to the years or hold their years to show that they
   are listening very attentively. Here I would like to say only if you do not use your ears and mouth in the order as explained above that this listen twice as much as you speak there is another plunder Which needs to be avoided.
10. Your mouth moments give a clue on what is going on in your mind, what you’re thinking, or to propose to do. We persevered lisps and sometimes bless them to the side when we are thinking. Another occasion while we use this could be when we are angry and you do not appreciate the other person in our company but we avoid to make any verbal commands. Not understanding they both movements and the impact that the create or they can create is yet another blunder which planes no place in effective communication. I will smile is another important aspect of our body movement. Smiles can be of different kinds. You cannot give the same smile play child as your boss. It’s necessary to work out different kinds of smiles observe practice and use in company of others. Practice can be done in company of a mirror.

Let’s examine four possible combinations of speaking & listening. This will enable us to understand what communication can do to our lives and to our organizations.
Possibility 1. Effective speaking but poor listening. If this is the leader’s characteristics the results could be as under:
It will increase your focus. You may have generated good followers & good soldiers. But the potential leaders will leave. There will be practically no innovation. Stress level will increase.
Possibility 2. Effective speaking and active listening. That is the perfect combination for the leader. The focus of the leader and of the organization will remain in the forefront. Things will happen fast. Loyalty of employees will increase. Appreciation of mind and ability to enjoy the work will bring in more breakthroughs, more innovations. People will collaborate with each other and also compete with each other. The best will blossom with the leader’s effective speech and active listening. An atmosphere of sustainable leadership will prevail.
Possibility 3: Poor speaking but active listening. It will amount to lack of focus. Also, waste of time & money. There will be thrust on management by committees. People might get an impression that anything goes.
Meanwhile active listening will also result in the positives. The employees will become more self-expressed. Application of mind by them will increase. There would be greater innovation.
Possibility 4: Poor speaking and poor listening. It will be nothing but a slow death of the enterprise. The death of textile mills in Mumbai & Ahmadabad can be attributed to this syndrome. Misunderstanding and conflicts will rule. Opportunities will be missed. There would be high rate of attrition. Isolation will result in fragmentation, and finally extinction.
Just perusing the above possibilities would shake our slumber. Importance of communication will then be fully realized. So, I will deal with both aspect of communication- good speaking and good listening.
Effective Speaking:
First of all it is necessary to have strong content. Content is the king. Effective communications take this into account more than any other aspect of management or even life. Content means domain knowledge. You can’t fool people with shallow thoughts. Much less you can impress them. Lot of hard work goes into acquiring knowledge. The biggest problem is seen when you have worthwhile knowledge but you can’t use into your advantage due to lack of effective speech. Your expression remains impaired. People would barely know that you are a storehouse of useful information.
Then what should you do? Become a good speaker. Practice the art and science of speaking clearly, confidently and convincingly.
How do you speak clearly? You must understand that speech in the result of decision to communicate. First thinking clarifies the idea you want to project to the listener or a group of listeners. Then brain sends a signal to the lungs and some breath is released. Breath strikes the vocal cord to produce sound. But the words are created by the speech organs. So in order to speak clearly, think clearly. Cultivate habit of deep breathing. It enables to have sufficient breath to support strength of your voice. This will also enable you to speak longer sentence without breathing in between. The flow of speech will enable ideas to flow smoothly.
Active listening:

Communication does not mean only effective speaking. In fact, it is the beginning point. But even more important is active listening. Active listening will bring about the results that you are looking for. You communicate with someone or a group of listeners with an objective. How can you influence others? By listening to them actively or with your speech. How do you find whether you are a good listener or not? I give below a checklist which is self- expletory.
Checklist:

1. Don’t think of what you are going to say next when another person is speaking. Just focus on understanding and assimilating what he/she has to say.
2. You must listen with an open mind. Don’t try to relate with your own experience, similar experience. When someone is relating a story in support of his argument, your tendency to evaluate should be given a pause. Never be judgmental, as they say.
3. When you are listening, try to recreate mentally what the other person is saying objectively.
4. Try to see things from the speaker’s point of view. Empathize and be compassionate while listening.
5. Try to uncover the intent of the speaker. All speakers may not be terse. Their verbosity may require a little extra effort on your part to understand the intent. Make this extra effort.
6. Think what results you can produce through listening rather than speaking. If you want to influence people, you will be amazed to observe how listening comes in handy and helpful.
7. Listen a minute longer than it is comfortable. That extra minute will give you extra input. In any case, you are having a dialogue for understanding the other’s point of view.
8. Last but not the least; you must remember that your words of advice will be seen as unwanted noise. Never give an advice unless asked for. If you are not convinced and the solution demands that you must express your views, do that and say we agree to disagree!