Talk is one of the most common method of communication method where talk can be in person on the telephone or in a formal meeting. In whichever way of communication the content should be good and it should be delivered really well. When the talk is face to face with one particular person, the expression also plays a really important role.
Telephonic talk is different from the face to face talk, because here, the communication here is only by means of voice as well as you cannot see each other and you do not know the accompanied body language of the other person.
Though nowadays, video talks on certain application like zoom, WhatsApp, etc are the, yet the person presence is an entirely different experience. So when you are explaining something on telephone, there are some keys which must have to be kept in mind, which are stated below:
- Prepare your communication before you pick up the telephone to make the call. You should be clear about who, what and why of your call.
- Make a proper list of your objectives and tick of during the call when you achieve them. If there is any controversy, please make a note.
- For an extremely important call, it is worth thinking about rehearsing with somebody or in front of the mirror.
- When you are talking with someone, starts by telling you are, & why you have called them.
- Keep the particular initiative for whatever you have to talk about the topic, but pause from time to time to allow them to give you feedback.
- Keep the telephone talk as simple as possible. The objective should be to express yourself, butnot to impress others.
- When some particular questions that are asked to you, make sure you listen to them, understand them and then reply after applying you mind properly.
- You must summarise after every important telephonic talk. The summary of the talk must be containing all the important points but keep it as short as possible.
